Fill out our online form or email us at or general inquiries or technical assistance.

Technical Support:

For technical support regarding your Insane Audio product, please use this form or email us at This is the best way to reach us, and our support staff will always be here to assist you in whatever you may need. If our support staff can’t answer your technical question with a simple e-mail, then we’ll most likely schedule a time with one of our engineers to work directly with you over the phone. 

General Inquiries:

For general inquiries and questions, please use our contact page, or email us at Our staff will help you get the information you need.

Please register your Insane Audio product for warranty and stay informed of upcoming updates and product information.

Product Registration:

For product registration, click here.

Software Updates

Software Update Instructions

JL4001 and JK4001 Update 02.21.23 – IA Software Update

IA CarPlay Dongle (For 3000 series ONLY) – IA CarPlay 2.0