Ok, email sent with pictures. ThanksInsaneAudioSupport wrote:No worries, Casper711. We're always here to help. We're note quite sure what you mean about no longer being able to download anything so please hit up our support guys directly and we'll see if we can't get you going -- support@insanejeepaudio.comCasper711 wrote: Gotcha, my apologies if my remark sounded rude, it wasn't intended that way. I'm probably not using the JK1001 correctly cause I can no longer download anything.