Updated NavEngine - NO ROADS

[reaganeden]

After the update my screen doesn't show roads and highways any longer, just a green screen with a pointer.

Help please.

[InsaneAudioSupport2]

After the update my screen doesn't show roads and highways any longer, just a green screen with a pointer.

Help please.

Hello, this is a very strange issue. Please hit up our support guys at -- support@insanejeepaudio.com -- They would love to get you all fixed up.

[reaganeden]

I have hit up the support guys and they do not have me "all fixed up".

They just want me to re-intall a backup.

The whole reason I updated the map is because there were a lot of streets in my area that were not on the version my JK1001 came with.

To me this isn't a fix, because a major reason I purchased the JK1001 was for navigation, now that feature is useless.

[InsaneAudioSupport2]

I have hit up the support guys and they do not have me "all fixed up".

They just want me to re-intall a backup.

The whole reason I updated the map is because there were a lot of streets in my area that were not on the version my JK1001 came with.

To me this isn't a fix, because a major reason I purchased the JK1001 was for navigation, now that feature is useless.

Don't worry Reagan, we are on it. We are currently on a fast track to get this issue figured out for you. Please be patient.

[reaganeden]

I plugged in the micro card and started NaviExtras.

There was a "map fix" to download.

I downloaded the fix and now everything is working normally, the issue seems to be on the NavEngine end.

[InsaneAudioSupport]

I plugged in the micro card and started NaviExtras.

There was a "map fix" to download.

I downloaded the fix and now everything is working normally, the issue seems to be on the NavEngine end.

Thanks for the update. Glad to hear you're up and running!