After the update my screen doesn't show roads and highways any longer, just a green screen with a pointer.
Help please.
Updated NavEngine - NO ROADS
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- Posts: 76
- Joined: Thu Apr 09, 2015 4:38 pm
Re: Updated NavEngine - NO ROADS
Hello, this is a very strange issue. Please hit up our support guys at -- support@insanejeepaudio.com -- They would love to get you all fixed up.reaganeden wrote:After the update my screen doesn't show roads and highways any longer, just a green screen with a pointer.
Help please.
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- Posts: 5
- Joined: Sun May 03, 2015 6:57 am
Re: Updated NavEngine - NO ROADS
I have hit up the support guys and they do not have me "all fixed up".
They just want me to re-intall a backup.
The whole reason I updated the map is because there were a lot of streets in my area that were not on the version my JK1001 came with.
To me this isn't a fix, because a major reason I purchased the JK1001 was for navigation, now that feature is useless.
They just want me to re-intall a backup.
The whole reason I updated the map is because there were a lot of streets in my area that were not on the version my JK1001 came with.
To me this isn't a fix, because a major reason I purchased the JK1001 was for navigation, now that feature is useless.
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- Posts: 76
- Joined: Thu Apr 09, 2015 4:38 pm
Re: Updated NavEngine - NO ROADS
Don't worry Reagan, we are on it. We are currently on a fast track to get this issue figured out for you. Please be patient.reaganeden wrote:I have hit up the support guys and they do not have me "all fixed up".
They just want me to re-intall a backup.
The whole reason I updated the map is because there were a lot of streets in my area that were not on the version my JK1001 came with.
To me this isn't a fix, because a major reason I purchased the JK1001 was for navigation, now that feature is useless.
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- Posts: 5
- Joined: Sun May 03, 2015 6:57 am
Re: Updated NavEngine - NO ROADS
I plugged in the micro card and started NaviExtras.
There was a "map fix" to download.
I downloaded the fix and now everything is working normally, the issue seems to be on the NavEngine end.
There was a "map fix" to download.
I downloaded the fix and now everything is working normally, the issue seems to be on the NavEngine end.
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- Posts: 426
- Joined: Mon Sep 01, 2014 1:09 pm
Re: Updated NavEngine - NO ROADS
Thanks for the update. Glad to hear you're up and running!reaganeden wrote:I plugged in the micro card and started NaviExtras.
There was a "map fix" to download.
I downloaded the fix and now everything is working normally, the issue seems to be on the NavEngine end.