iPhone hotspot issues with iOS 13.1.2 and newer

General tech discussion board for Insane Audio's JK1001, FJ1001 and other Android based head units (coming soon)!
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InsaneAudioSupport
Posts: 409
Joined: Mon Sep 01, 2014 1:09 pm

iPhone hotspot issues with iOS 13.1.2 and newer

Post by InsaneAudioSupport » Thu May 07, 2020 1:31 pm

Hello, folks. We wanted to do a quick post about some known bugs in some recent versions of iOS as it pertains to your hotspot. iPhone users - this is you!

There are apparently some known bugs in iOS 13.1.2 and newer where the hotspot is not consistent and will drop off randomly. This is not a bug with Insane Audio and you will likely experience a similar issue with other devices connected to your iPhones hotspot.

This is well documented all over the web - https://www.macrumors.com/2020/03/21/ap ... ot-issues/

This one seems to provide some more troubleshooting steps - https://www.tenorshare.com/ios-13/ios-1 ... pdate.html

Our engineering team has noticed that we can duplicate this in some cases. All other devices work perfectly including our shop WiFi, Android devices, and iPhones running iOS 12 but iOS 13 does appear to be finicky to say the least. We did notice that if you leave your iPhone on the hotspot screen (the screen where you turn it on) and leave it on that screen then it tends to hold a connection longer. When the connection drops off you can usually get it back by turning your iPhones hotspot off then back on.

We are hoping that Apple fixes this soon (perhaps in 13.4) but in the meantime we just thought our observations above may be helpful to some users.

See 'ya on the trail!


InSaNe AuDio Engineering Team

InsaneAudioSupport
Posts: 409
Joined: Mon Sep 01, 2014 1:09 pm

Re: iPhone hotspot issues with iOS 13.1.2 and newer

Post by InsaneAudioSupport » Tue May 19, 2020 9:27 am

Update - this issue is still present in iOS 13.4. You'll notice that if you stay on your iPhone's hotspot screen (the screen where you turn it on/off) then the connection stays fine. But as soon as your phone screen saver kicks in, the hotspot drops off.

You can read more about it here - https://www.idownloadblog.com/2020/04/0 ... ot-issues/

We hope Apple fixes this soon. Fingers crossed!

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