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Spotty GPS reception

Posted: Sun Nov 10, 2019 2:32 pm
by RubiconRocket
Anyone else have difficulty with there GPS staying connected to the GPS satellites? I've tried rerouting wires, tightening the connection and rebooting the unit. I can be parked with full satellite acquisition and then nothing. Hoping to see if someone else has had this issue and how it was solved. Thanks.

Re: Spotty GPS reception

Posted: Sun Nov 10, 2019 5:27 pm
by InSaNeAuDiOSupport5
Hi RubiconRocket,

Sorry to hear about the trouble you're facing with the GPS reception.

That certainly doesn't seem normal - our support team will reach out to you directly for further troubleshooting.
Rest assured, they'll take care of you.

Re: Spotty GPS reception

Posted: Sun Dec 01, 2019 11:49 am
by 2013JkuRubicon
I’m having the same problem. It takes 15-20 minutes for mine to locate the satellites

Re: Spotty GPS reception

Posted: Sun Dec 01, 2019 2:20 pm
by InSaNeAuDiOSupport5
Hi 2013JkuRubicon,

Sorry to hear that you're facing a similar issue with the GPS reception. Our support team will reach out to you directly for further troubleshooting.

Rest assured, they'll take care of you.

Cheers.

Re: Spotty GPS reception

Posted: Mon Dec 30, 2019 6:37 pm
by Raven0319
Same here. Was going to post a question about it but this was the first thread in this section.

Re: Spotty GPS reception

Posted: Mon Dec 30, 2019 7:56 pm
by InSaNeAuDiOSupport5
Hi Raven0319,

Sorry to hear that you're facing a similar issue with the GPS reception. Our support team will reach out to you directly for further troubleshooting.

Rest assured, they'll take care of you. :)

PS: The best way to reach out to our support staff is via the support page on our website: https://insaneaudio.com/support

Re: Spotty GPS reception

Posted: Fri Jan 03, 2020 8:23 pm
by RubiconRocket
Insane Audio support staff solved my issue by replacing my GPS antenna. The Nav engine works great.

Re: Spotty GPS reception

Posted: Thu Jun 18, 2020 11:06 am
by andybeck
I noticed when I installed my JK2001 in my 09 JKU that I had the same problem. Also the OEM compass on the instrument cluster was always pointing West. The OEM compass module is mounted underneath the top part of the dash that you have to pop off to reach the bezel screws.( Not like the tray in later model JKs. I unplugged the module and all it did was turn off the OEM compass. When I removed the module completely the GPS acquisition problem went away. I had the Insane Audio GPS antenna mounted to the top of the head unit right next to the OEM compass module. I figured the two were interfering with each other. Hope this helps some who are having the same problem.

Re: Spotty GPS reception

Posted: Mon Jun 22, 2020 1:37 pm
by InsaneAudioSupport
Thats a great point, and precicely why we include plenty of extra slack in our GPS antenna. No need to move that OEM compass module - you can always relocate your GPS antenna to another spot in your dash or even up in your roll bar padding.

Just remember to never zip tie the GPS cable - any excess cable should be left loose inside your dash.

Thanks for sharing!