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Spotty GPS reception

Posted: Sun Nov 10, 2019 2:32 pm
by RubiconRocket
Anyone else have difficulty with there GPS staying connected to the GPS satellites? I've tried rerouting wires, tightening the connection and rebooting the unit. I can be parked with full satellite acquisition and then nothing. Hoping to see if someone else has had this issue and how it was solved. Thanks.

Re: Spotty GPS reception

Posted: Sun Nov 10, 2019 5:27 pm
by InSaNeAuDiOSupport5
Hi RubiconRocket,

Sorry to hear about the trouble you're facing with the GPS reception.

That certainly doesn't seem normal - our support team will reach out to you directly for further troubleshooting.
Rest assured, they'll take care of you.

Re: Spotty GPS reception

Posted: Sun Dec 01, 2019 11:49 am
by 2013JkuRubicon
I’m having the same problem. It takes 15-20 minutes for mine to locate the satellites

Re: Spotty GPS reception

Posted: Sun Dec 01, 2019 2:20 pm
by InSaNeAuDiOSupport5
Hi 2013JkuRubicon,

Sorry to hear that you're facing a similar issue with the GPS reception. Our support team will reach out to you directly for further troubleshooting.

Rest assured, they'll take care of you.

Cheers.

Re: Spotty GPS reception

Posted: Mon Dec 30, 2019 6:37 pm
by Raven0319
Same here. Was going to post a question about it but this was the first thread in this section.

Re: Spotty GPS reception

Posted: Mon Dec 30, 2019 7:56 pm
by InSaNeAuDiOSupport5
Hi Raven0319,

Sorry to hear that you're facing a similar issue with the GPS reception. Our support team will reach out to you directly for further troubleshooting.

Rest assured, they'll take care of you. :)

PS: The best way to reach out to our support staff is via the support page on our website: https://insaneaudio.com/support

Re: Spotty GPS reception

Posted: Fri Jan 03, 2020 8:23 pm
by RubiconRocket
Insane Audio support staff solved my issue by replacing my GPS antenna. The Nav engine works great.