Torque app won’t disconnect

Technical support for Insane Audio's JK1001 or JK2001
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foxmotorsport
Posts: 1
Joined: Fri Jul 20, 2018 8:58 am

Torque app won’t disconnect

Post by foxmotorsport » Tue Jul 02, 2019 12:24 pm

My torque app quit working. When I go into my Bluetooth menu it shows connected and won’t allow me to disconnect it. The dongle is lit up red all the time. I have tried to reboot as well to no avail

InsaneAudioSupport
Posts: 391
Joined: Mon Sep 01, 2014 1:09 pm

Re: Torque app won’t disconnect

Post by InsaneAudioSupport » Wed Jul 03, 2019 10:56 am

Hey, there. You should be able to unplug the OBDII dongle then delete it from Bluetooth. Here is a video showing how to re-pair and get everything all setup -- https://www.youtube.com/watch?v=W6W-IrkRb48

If you continue to have issues, please reach out to our support staff directly at www.insaneaudio.com/support

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