Escort Live App Pairing

Technical support for Insane Audio's JK1001 or JK2001
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MrBill
Posts: 9
Joined: Mon Feb 29, 2016 3:34 pm

Escort Live App Pairing

Post by MrBill » Sat Jul 18, 2020 5:13 pm

Hey y'all, I just put my old Escort MAX360 in my JK ruby and installed the Escort Live App on the JK2001. When I try and and get it to pair with the Max360 it just says searching and doesn't pair. The app doesn't look like it does on my phone or tablet but it does show that it's trying to pair. Is this app compatible with the HU? If so is there a trick to getting it to pair? The Escort Live app is very power hungry so would like to get it to run on the JK2001 and save my phone and or tablet battery. Any thoughts? Has anyone else done this?

InsaneAudioSupport
Posts: 421
Joined: Mon Sep 01, 2014 1:09 pm

Re: Escort Live App Pairing

Post by InsaneAudioSupport » Tue Jul 21, 2020 9:06 am

MrBill wrote:
Sat Jul 18, 2020 5:13 pm
Hey y'all, I just put my old Escort MAX360 in my JK ruby and installed the Escort Live App on the JK2001. When I try and and get it to pair with the Max360 it just says searching and doesn't pair. The app doesn't look like it does on my phone or tablet but it does show that it's trying to pair. Is this app compatible with the HU? If so is there a trick to getting it to pair? The Escort Live app is very power hungry so would like to get it to run on the JK2001 and save my phone and or tablet battery. Any thoughts? Has anyone else done this?
Hey, there. We aren't familiar with this particular app but here are some basics on how Bluetooth works with your JK2001.

Insane Audio's head units use an advanced Bluetooth LE chipset that is designed to intelligently swith between master and slave mode depending on the device. This is a big deal. This means that our products are able to work with your phone (master) for hands free calling or bluetooth media streaming. They can also control multiple accessories at the same time (slave devices). Our product works with all kinds of devices from bluetooth switch modules to control your accessories (i.e. Switch Pros) to bluetooth breathalizers to your OBDII dongle that provides live engine data.

There are no restrictions on our platform, however, an app developer for a 3rd party device should be following good app development practices. In general, connection management needs to happen within the app itself.

We are aware of some devices out there that are perhaps only made to work with phones. In general, if your device says "First, go to Android settings. Scan for and pair to our device. Then open the app to use it" then this is a bad sign. It means that the app developer wrote this for a phone only and is relying on the operating system to manage connections. Some may call this lazy app development but this will lead to all kinds of compatibility problems across different devices and different operating system versions. If, on the other hand, you have a device where you should "First open up the app. Inside the app it will auto-detect the device. You can connect and use it within the app" then this is a good sign that the app will most likely work.

Bottom line here is that your Insane Audio head unit is a pretty awesome piece of technology but with it comes a bit more complexity then a regular 'ol smartphone or tablet. So whether or not a 3rd party device works with ours is going to come down to whether or not the app developer for that device has taken the necessary steps to ensure that product works on more complex platforms. Unfortunately, if your particular device isn't working - there isn't much we can do on our end. There are changes that need to be made on their app. Of course, you can always reach out to that particular company (app developer) for suppor and/or to report the issue.

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