Spotty GPS reception

Technical support for Insane Audio's JK1001 or JK2001
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RubiconRocket
Posts: 1
Joined: Sat Oct 26, 2019 1:36 pm

Spotty GPS reception

Post by RubiconRocket » Sun Nov 10, 2019 2:32 pm

Anyone else have difficulty with there GPS staying connected to the GPS satellites? I've tried rerouting wires, tightening the connection and rebooting the unit. I can be parked with full satellite acquisition and then nothing. Hoping to see if someone else has had this issue and how it was solved. Thanks.

InSaNeAuDiOSupport5
Posts: 167
Joined: Fri Feb 03, 2017 11:59 am

Re: Spotty GPS reception

Post by InSaNeAuDiOSupport5 » Sun Nov 10, 2019 5:27 pm

Hi RubiconRocket,

Sorry to hear about the trouble you're facing with the GPS reception.

That certainly doesn't seem normal - our support team will reach out to you directly for further troubleshooting.
Rest assured, they'll take care of you.

2013JkuRubicon
Posts: 2
Joined: Sat Oct 26, 2019 6:22 am

Re: Spotty GPS reception

Post by 2013JkuRubicon » Sun Dec 01, 2019 11:49 am

I’m having the same problem. It takes 15-20 minutes for mine to locate the satellites

InSaNeAuDiOSupport5
Posts: 167
Joined: Fri Feb 03, 2017 11:59 am

Re: Spotty GPS reception

Post by InSaNeAuDiOSupport5 » Sun Dec 01, 2019 2:20 pm

Hi 2013JkuRubicon,

Sorry to hear that you're facing a similar issue with the GPS reception. Our support team will reach out to you directly for further troubleshooting.

Rest assured, they'll take care of you.

Cheers.

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