Cannot Pair with WiFi or Bluetooth

Technical support for Insane Audio's JK1001 or JK2001
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Snuppaelena9
Posts: 1
Joined: Sun Jun 02, 2019 2:11 pm

Cannot Pair with WiFi or Bluetooth

Post by Snuppaelena9 » Sun Jun 02, 2019 3:49 pm

Installed JK2001 today. All works but cannot pair to the phone. It does not pick up any WiFi network or Bluetooth devices.

InsaneAudioSupport
Posts: 391
Joined: Mon Sep 01, 2014 1:09 pm

Re: Cannot Pair with WiFi or Bluetooth

Post by InsaneAudioSupport » Tue Jun 04, 2019 10:56 am

The first thing you are going to want to do is ensure your WiFi antenna is securely plugged into the correct plug. The WiFi antenna is designed for both WiFi and Bluetooth connectivity. If you continue to have issues, please reach out to our support staff at www.insaneaudio.com/support and they'll take care of you. :)

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