Forum login issues

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David—T
Posts: 3
Joined: Sun Apr 29, 2018 7:05 am

Forum login issues

Post by David—T » Fri May 11, 2018 11:55 am

I am only able to log into the forum on my phone. When I try to log in on my Mac or PC using a variety of browsers it says I’m not a valid user. When I try to reset my password it says that my username and email don’t exist in the system, but if I try to create a new user I get this username and email is already in use.

InSaNeAuDiOSupport5
Posts: 204
Joined: Fri Feb 03, 2017 11:59 am

Re: Forum login issues

Post by InSaNeAuDiOSupport5 » Tue May 15, 2018 10:44 am

Hi David, that's odd, please send an email to support@insaneaudio.com with your forum user name and we will be happy to reset your password manually.

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