Search found 204 matches

by InSaNeAuDiOSupport5
Fri Jul 31, 2020 9:20 am
Forum: OBD Engine Diagnostics
Topic: OBD Adapter Not communicating with Vehicle
Replies: 3
Views: 1284

Re: OBD Adapter Not communicating with Vehicle

I’m having the same issue on my JK. It was working and quit. Tried all the tips in the video. No luck Hey There, We appreciate you trying the tips on video. While the forum is a great place to collaborate and share ideas with other customers but is not the best place to go for tech support. All Ins...
by InSaNeAuDiOSupport5
Thu Jul 09, 2020 6:06 pm
Forum: JL3001 Specific Technical Suport
Topic: JL3100 back up camera not working.
Replies: 3
Views: 457

Re: JL3100 back up camera not working.

Sorry I'm just getting back to this. Thank you very much for informing me where to go and what to do. I will double check my connections and keep you posted. Thank you again, That's alright, Corey. 😊 It's our pleasure to help out in any way we can. If you still have trouble, we suggest you directly...
by InSaNeAuDiOSupport5
Thu Jul 09, 2020 5:43 pm
Forum: JL3001 Specific Technical Suport
Topic: Apple CarPlay Connectivity
Replies: 3
Views: 247

Re: Apple CarPlay Connectivity

Well, thanks for the copy/paste reply, but as I indicated in my previous post, I have no problems getting CarPlay setup. When it works, it works great. It's your radio that randomly doesn't like to connect and I can't figure out why. I shouldn't have to turn off the radio and turn it back on to to ...
by InSaNeAuDiOSupport5
Thu Jul 09, 2020 11:18 am
Forum: JL3001 Specific Technical Suport
Topic: Bluetooth music player & Apple CarPlay
Replies: 5
Views: 474

Re: Bluetooth music player & Apple CarPlay

Thanks for getting back to us. Yes, the all new Insane Audio's JL3001 firmware v1.3 includes a number of new features including an updated HVAC app, multiple new OEM options in the Control Settings app and some pretty cool enhancements to zLink for Apple CarPlay users. Most notably, our engineers ha...
by InSaNeAuDiOSupport5
Wed Jul 08, 2020 6:49 pm
Forum: JL3001 Specific Technical Suport
Topic: Apple CarPlay Connectivity
Replies: 3
Views: 247

Re: Apple CarPlay Connectivity

I just got my JL3001 a few weeks ago. Over all, I'm satisfied with it. However, I'm having issues with CarPlay connectivity. I'd say it connects maybe 70% of the time without issue. Other times, it just sits at "waiting" forever. If I turn off the radio and turn it back on, usually that solves the ...
by InSaNeAuDiOSupport5
Tue Jul 07, 2020 5:38 pm
Forum: JL3001 Software Updates
Topic: JL3001 Firmware v1.3
Replies: 10
Views: 1706

Re: JL3001 Firmware v1.3

Hello, Will doing this upgrade erase all my apps and screen layouts? Ralph Decker Hey Ralph, Yes, doing an upgrade will erase all the apps and screen layouts you have on your Head Unit. But on the bright side, your Head Unit will also be equipped with a lot of cool features that come only with this...
by InSaNeAuDiOSupport5
Mon Jul 06, 2020 9:19 pm
Forum: JK1001/JK2001 Specific Tech Support
Topic: Radio stopped working
Replies: 5
Views: 546

Re: Radio stopped working

I did a factory reset and radio still not working. Took out the unit and all wiring is hooked up correctly. Anything else to do? Hey There, While the forum is a great place to collaborate and share ideas with other customers but is not the best place to go for tech support. All Insane Audio custome...
by InSaNeAuDiOSupport5
Sat Jul 04, 2020 9:17 am
Forum: JL3001 Specific Technical Suport
Topic: Shut Down of unit after 1.3 Loaded
Replies: 1
Views: 289

Re: Shut Down of unit after 1.3 Loaded

Hello,

Our new software turns off unit when you shut down your Jeep. You'll want to just Turn Jeep to ACC mode if you want to keep it on. This is intentional, so you can remove doors if you want to.

We hope this helps!
by InSaNeAuDiOSupport5
Thu Jul 02, 2020 11:08 am
Forum: JK1001/JK2001 Specific Tech Support
Topic: Radio stopped working
Replies: 5
Views: 546

Re: Radio stopped working

Have same issue and reset does not work. Any other ideas? Hello, Since the reboot didn't work, could try a Factory Data Reset (FDR). To do an FDR go to Settings > Backup & Reset > Factory Data Reset, and then tap 'Reset Machine'. The reset will take a few minutes, and then you’ll need to reinstall ...
by InSaNeAuDiOSupport5
Wed Jul 01, 2020 3:29 pm
Forum: JL3001 Specific Technical Suport
Topic: Insane eq
Replies: 3
Views: 411

Re: Insane eq

Anyway to Save those custom buttons before upgrading to the next Awesome software update so they don't get wiped? Thanks Unfortunately, no. You can't save the custom buttons, but you can certainly take a picture of them with your phone and get them set at the levels you like, if they get wiped on h...